Privacy Policy
Your privacy is important to us.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or communicate with us.
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We may collect information including:
Your name
Email address
Postal address (where applicable)
Measurements provided for your garment
Fabric selections and design preferences
Information you choose to provide during the enquiry and ordering process
Subscription preferences, where you choose to receive updates from us
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The information you provide is collected solely to:
Respond to your enquiries
Review your garment selections
Prepare quotations and personalised invoices
Create your handcrafted garment
Arrange postage or collection
Communicate with you throughout your order
Send updates you have chosen to receive
We do not sell, rent or share your personal information with third parties for marketing purposes.
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Information submitted through our website forms is used to respond to your enquiry, provide the services you have requested or send updates you have chosen to receive.
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Payment for your garment is made by direct deposit using the banking details provided on your personalised invoice.
We do not collect or store credit card information through our website.
Information associated with payments received into our nominated bank account is retained only as required for payment verification, refunds where applicable, and our legal, taxation and business record-keeping obligations.
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The measurements you provide are collected solely for the purpose of creating your garment and are treated as confidential. They are not shared with third parties unless required by law and are not retained for future orders.
If you choose to order another Designs by Uriel garment, you will be asked to provide your current measurements again to ensure your new garment is individually handcrafted to the measurements you provide.
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We may photograph completed garments prior to dispatch for our professional records and, where appropriate, for inclusion in our website Gallery.
Gallery photographs are focused on the garment and its design details and are presented without identifying the customer.
These photographs allow us to document our finished creations while providing inspiration for future customers.
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If you choose to send us a testimonial or photographs of your completed garment, we will securely store them for the purpose of sharing your experience with future customers.
By submitting your testimonial or photographs, you consent to their use on our website and other promotional material.
If you later decide you would like your testimonial or photographs removed, simply contact us and we will remove them from future publications.
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Your personal information is retained only for as long as necessary to fulfil your order and to comply with Australian legal and taxation obligations.
Order records, invoices and associated business documentation are retained for the period required to meet our legal, taxation and business record-keeping obligations.
Reasonable steps are taken to protect your information from unauthorised access, loss or misuse.
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You may request access to the personal information we hold about you or ask us to correct any information that is inaccurate or out of date.
Where legally permitted, you may also request that personal information no longer required for our legal or business obligations be removed from our records.
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Our website uses cookies and similar technologies to support website functionality, security and analytics.
Essential cookies are used to support the operation of our website. Non-essential cookies may also be used to help us understand website activity and improve the browsing experience.
You can choose to accept all cookies, decline non-essential cookies or manage your cookie preferences through the cookie controls provided on our website.
You can review and change your cookie preferences at any time.
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This Privacy Policy may be updated from time to time to reflect changes to our business practices or legal obligations.
The most current version will always be available on our website.
Contact Us
If you have any questions regarding this Privacy Policy or the information we hold about you, please contact us using the details provided on our Contact Us page.