The following Australia Post services are available:

• Parcel Post - Tracked

• Express Post - Tracked

• Extra Cover (Optional)

Your preferred delivery option will be confirmed before your personalised invoice is prepared.

Australia Post Extra Cover is available as an optional addition to your selected delivery service.

If you choose Extra Cover, the applicable cost charged by Australia Post will be included on your personalised invoice.

If Extra Cover has not been selected, any available compensation for loss or damage during transit will be subject to Australia Post's current terms and conditions.

Should you prefer additional protection for your handcrafted garment during transit, you may choose to add Extra Cover.

Every garment is carefully inspected before dispatch.

Your garment is then thoughtfully folded, wrapped and packaged to help ensure it arrives safely and beautifully presented.

Once your parcel has been lodged with Australia Post, you will receive all available tracking information by email.

Tracking allows you to monitor your parcel's journey from our atelier to its destination.

Australia Post delivery estimates vary depending on your selected service and destination.

While every effort is made to dispatch your garment promptly once completed, delivery timeframes are estimates only and remain subject to Australia Post's service conditions.

From the time your parcel has been accepted by Australia Post, delivery is subject to Australia Post's terms, conditions and service standards.

If you have chosen Australia Post Extra Cover, your parcel will be covered in accordance with the level of cover purchased through Australia Post.

If Extra Cover has not been selected, any compensation for loss or damage during transit will be limited to the standard compensation available under Australia Post's current terms and conditions.

Should your parcel be delayed, lost or damaged during transit, we will gladly provide any documentation reasonably required to assist you in lodging an enquiry or claim with Australia Post.

Please ensure the delivery address supplied in your Welcome Pack is complete and accurate.

We cannot accept responsibility for delays or additional postage costs resulting from incorrect or incomplete delivery information provided by the customer.

At present, our handcrafted garments are available for delivery within Australia only.

We hope to extend our delivery service to New Zealand in the future and look forward to welcoming our New Zealand clients when that time comes.